Returns-Warranty-Repairs

REFUND - RETURN - WARRANTY AND REPAIR POLICY

* REFUNDS WITHIN 30 DAYS OF PURCHASE

You may return new, unused product in original condition within 30 days of receipt.  Customer is responsible for paying for return shipping and must return only the device and charger. If the product is damaged or shows wear and tear then a refund will not be issued, so be sure not to damage or alter the product if you are unsure whether you will keep it. Please click the below link to request a refund within 30 days of purchase. You MUST enter the email address that you used to purchase the device.

 Request your Return Material Authorization to initiate a return here.

 

* RETURNS WITHIN WARRANTY PERIOD OF 12 MONTHS (1 YEAR)

If you wish to return your device for repair after the 30 day refund policy timeline, you may request a Warranty Repair within 12 months (1 year) of purchase. Please click the link below to request a Warranty Repair (within 12 months of purchase date).

https://theshiftdevice.com/products/warranty-repair-request

 

* REPAIRS AFTER EXPIRATION OF WARRANTY PERIOD (AFTER 1 YEAR)

If you wish to return your device for repair after the 12 month (1 year) warranty has expired, please copy and paste the link below into your browser to request your repair.

https://theshiftdevice.com/products/repair-fee-v2-test