Refunds * Warranty * Repairs

PLEASE READ THIS PAGE CAREFULLY. IT CONTAINS IMPORTANT INFORMATION ABOUT RETURNING YOUR ITEM FOR REFUND OR REPAIR. 

*Please note that you will be asked for your order number and or email address used to purchase when placing a refund or repair request. Your order number can be found on your purchase confirmation email.*

REFUNDS WITHIN 30 DAYS OF PURCHASE

You may return new, unused product in original condition within 30 days of receipt.  Customer must return only the device and charger. If the product is damaged or shows wear and tear then a refund will not be issued, so be sure not to damage or alter the product if you are unsure whether you will keep it.

You will need to supply the email address you used to order the product.

Please click the below link to request a refund within 30 days of purchase:

Click Here to Request Refund

REPAIRS WITHIN WARRANTY PERIOD OF 12 MONTHS (1 YEAR)

If you wish to return your device for repair from the date of purchase up unto 12 months, you may request a Warranty Repair within 12 months (1 year) of purchase. Please click the button below to request a Warranty Repair (within 12 months of purchase date).

Once you have completed your repair request, we will send you a prepaid return shipping label. You must use the label we send you to return your device for repair.

Click Here to Request Warranty Repair

REPAIRS AFTER EXPIRATION OF WARRANTY PERIOD (AFTER 1 YEAR)

If you wish to return your device for repair after the 12 month (1 year) warranty has expired, please click the button below to request your repair. Please note, there is a non-fundable fee of $65 for the repair.

**Once you have completed your repair request, we will send you a prepaid return shipping label. You must use the label we send you to return your device for repair.**

Click Here to Request an Out of Warranty Repair